Lost/Stolen Cards

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BEWARE OF CALL SPOOFING SCAMS Our top priority is to keep our members’ information and accounts safe. We’d like you to be aware that scammers are using fake phone calls, text messages, and emails to pose as Florida West Coast Credit Union and trick you into sharing your banking information. Do not click any links or provide your personal banking information or your online banking information to any suspicious phone call, email or text. When in doubt, hang up and call us directly!

we can help

Your visa debit card is EMV enabled to provide additional security to combat debit card fraud. And, members can use their debit card with no worries because they are protected with ZERO liability from Visa.

If you have lost your Visa Debit Card outside of regular business hours, please call this number 1-800-472-3272.

Your visa credit card has fraud protection and additional security. Purchase Alerts are now available for all types of Visa Credit Cards with the option of receiving an email whenever they perform a transaction.

If you have lost your Visa Credit Card outside of regular business hours, please call this number 1-800-991-4961.

instant issue card

mobile banking

Access your account on your iPhone or Android smartphone with the Florida West Coast Credit Union mobile banking app or our mobile banking website, fwccu.com. You can check your account balance, transfer funds, pay bills, apply for a loan or even send person to person payments, all from the convenience of your mobile device. It’s free to download and all you need is your internet banking log in credentials and you’ll be ready to do your banking anywhere anytime.

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